As I was relieving my co-worker from her shift at the reference desk, she said: “I know we aren’t supposed to do this, but please help that man pay his property taxes. He doesn’t speak much English, so it will just be faster if you do it instead of showing him.”
I approached the Hispanic man on Computer 14. He handed me his tax notice and bank account information. In less than five minutes, I had his property taxes paid. “
As he stood up, he shook my hand and slipped $20.00 into it. I told him that I was not allowed to accept money.
He said: “No, please go buy a Coke. Buy a Coke.”
I told him it was my job and a pleasure to help him, and I returned the money.
He hugged me and headed to the elevator.
